2. We'll let you know when the technician is on the way. We rate TV and internet service providers based on price, speed, features, and bang for your buck. It's not right what Big Business can get away with if we let them. I cant say enough good about this company! Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. Log into your account. Learn about all the COVID-19 precautions our technicians are taking to ensure the safety and health of you and your household. Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. At 4:45pm the technician called and said that the closest node to . Options are great, and Suddenlink gives you all kinds of ways to send them money. Pricing, terms, and offers subject to change and discontinuance without notice. - I had to wait 7 days before an appointment was avilable. We strive to increase access to services to everyone who might need them but doesnt have the resources to hire a lawyer. Sit back and relax while we do the work. This website is using a security service to protect itself from online attacks. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. We can also help you cancel those, too. Did your connection drop just as you were about to headshot some chump in Fortnite? Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. Available dates will be white squares. Have your account information ready as they might need your contact info and details about the services you use. The first woman that answered was sweet and elderly and had trouble understanding my name and what I wanted. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. If you dont want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPays method is: It is as easy as one-two-three. Fortunately, Suddenlink has those places. To cancel your Suddenlink subscription: Go to the Suddenlink website. It applies only to the monthly fees. Call Suddenlink tech support at +1-877-794-2724. You could cancel service in two ways: online or on the phone. Companies respond better when others are watching. Curious what other providers are in your area? The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. Now, you can request the cancellation of your service. One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. Provide the relevant account information (your account number and PIN). Our wait times averaged one to five minutes, with one lasting 15 minutes. Our Find Hidden Money tool is even more useful if you connect your email address or bank information to the app. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. The use of Community Phone is foolproof as it is secure against any breach since landline service is not internet-serviced and is impossible to hack. If youre moving to a new address, Suddenlink makes that easy for you. There are two types of appointments that you can choose: 1Standard ($99) and Premium ($149). Click on "Account Details". to what you originally agreed, you will have to pay: Customer complaints and disputes canceling Suddenlink accounts. Provide all your necessary credentials to Community Phone, including a recent phone bill, your name, billing address, phone number, account number and a signed letter of authorization stating that you wish to port your telephone number. In addition to canceling Suddenlink, DoNotPay can help you. Stay updated on the latest products and services anytime anywhere. This means: If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. Need help? Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. Cloudflare Ray ID: 7a10c1ed1815a023 You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. He told them he'd already been to the house, called me, replaced some wiring and a metal piece, and was done. (h) Deactivation. Do you really want Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. We strongly recommend that you upgrade to a more current browser. Click to reveal Their customer support is available 24/7 to attend to your problems or enquiries. At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. Chat (7 days a week): 9:00 a.m.midnight (CST). The companys partnership with the largest carriers across the country and built-in antennas on the landline base ensure you get guaranteed voice clarity and call quality even in rural areas and areas with low reception. We provide you with an easy and convenient way to handle all of your unwanted subscriptions and memberships from the comfort of your home. , payments are non-refundable. Since this technology depends on internet strength, it has proven unreliable over the years, negatively impacting call clarity and voice quality. You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. Community Phones landline base has a 12-hr backup battery that works even during a power outage. ): 8:00 a.m.8:00 p.m. (CST) Suddenlinks customer service hours are (all times central standard): By phone (Mon.Fri. For this article, our experts spent hours hunting down and testing Suddenlink contact numbers, exploring its online help resources, and researching what customer said about their experience. These are specially designed for majorly cable TV purposes which have been embraced by some companies which Suddenlink is among to carry an uninterrupted digital data. You may also chat online with a Suddenlink rep from 9:00 a.m. until midnight, seven days a week. Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. "@jin_chateau Hello Jenn! Depending on the type of installation selected (standard vs premium): . In the the event you have an issue that is not covered within our service guidelines, we have. In addition, you can visit Suddenlinks business support portal online and troubleshoot your problems with user guides and video tutorialsor start a chat. Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. Cancel Direct Line Auto-Renewal Before You're Charged Again! Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. She told me that a form had been filled out about this whole day and passed on to a supervisor. Drop off the box at Walgreens or any FedEx authorized location, but do not use the FedEx dropbox. Contact Suddenlinks customer service at +1-888-822-5151. They can as well help you terminate it from their end. Thanks! We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. You may reach a Suddenlink rep via telephone (1-877-794-2724) from 8:00 a.m. to 8:00 p.m. from MondayFriday and 9:00 a.m. to 6:00 p.m. on Saturdays. , many of which have to do with billing issues. Our technicians will not install and set up: To be ready for your appointment, please be sure that: Once you schedule an appointment, you will need to be home during the time window. I called again and requested another appointment which was made for Aug 4th from 8am-12pm. How to Cancel Suddenlink With Just a Few Taps on Your Phone. Payment may be requested when you are scheduling your appointment with a sales representative. Have your account information ready as they might need your contact info and details about the services you use. I was having problems with the company for months. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. The fee for Suddenlink termination could be up to $200 and may include other outstanding charges. Fees to Cancel Your Account with Suddenlink. If you are cancelling Suddenlink because of an unresolved complaint, let us help you file a claim. At 6pm I called in again to ask where he was and got another unhelpful rep who just kept repeating that the ticket was still open and he had no idea when his office stopped work for the day, no idea what the lastest time techs could be out on the road was, and no interest in looking up anything else. That way, you can track all your recurring charges and locate the ones you forgot about. Ape need Modem and router for suddenlink, Doesn't know anything about it. Do the right thing and at least call (or do it in person). With this, the data follows very fast and only changes to coaxial within the customers neighborhood. Suddenlink Communications review: . Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. With DoNotPay, you dont have to make that choice. Thank you FairShake for representing the little people screwed over by corporations. Log into your account. No, youre not eligible to receive a prorated Suddenlink refund. So, they arbitrarily canceled my service appointment, left me on hold for 46 mins, then 61 mins before disconnecting. For more information, please see our How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? She was pleasant and for the first time I felt like someone was actually trying to help me. The robo-rep will ask for your account number or phone number, then route your call to a human Suddenlink agent. Call Suddenlink at 1-866-659-2861 and ask about your options. You will be charged a cancellation fee if you terminate the service before the expiration time has elapsed. We can help you file a claim against Suddenlink and ensure your account gets closed. Click on the 'Account Information' button. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. You can . Need a nerd to help you sort em out? You must have JavaScript enabled to use this form. Should You Stick With Suddenlink or Switch to Frontier? Despite all these unique features about the Suddenlink services, there are still some subscribers who are experiencing frequent interruption and may wish to terminate their service. See also: Overview | Internet | TV | Bundles | Channel lineup. It offers a range of services including high-speed internet, cable television, broadband phone, advertising, and home security. Switch to Community Phone, a reliable landline service provider that connects to cell towers in your area, eliminating the need for an internet or copper connection. Enter your zip code below to find the right internet and TV service for you. Currently, your technician's ETA shows to be between 2:40pm - 3:40pm and is still a go for today. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. They are really a light for us in a very hard time. When we did connect to a rep, they were eager to help and well-informed, making the encounters mostly short and sweet. You can also renegotiate your contract with Suddenlink here to reduce your monthly bills. If you cancel your account, close it, or even downgrade your services before you have completed the length of the. Check what Community Phone customers have to say about their service. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. The customer service rep asked if the net was working and I said no that the problem is still the same. It applies only to the monthly fees. A confirmation lightbox pops up. We had been up and watching for him since before 7:00am. Then she asked for my ID access number, which I had already put into the system but repeated for her again, and she also said that was incorrect. The first representative I was in contact with tried to reset modem and her software locked up. When it comes to service, Optimum has you covered. The complaint has been investigated and resolved to the customers satisfaction. Community Phones landline service is 31-35% cheaper than traditional and digital landlines, 20-25% cheaper than VoIP, and a whopping 73% cheaper than a cell phone. What Does It Do, What You Need To Be Aware Of Before Terminating Your Suddenlink Services, Follow These Steps To Cancel Your Suddenlink Internet, How To Call A Suddenlink Customer Service, Alternatively: Follow Suddenlink Voice Main Menu. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. If youd prefer to speak to a rep about your move, call, Let em down easy. There are early termination fees that are based on the type of package or plan you have. Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. Click on "Terminate Account". Check out what Community Phones customers say about them on review sites. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. {{data.TIME}}. Please select a date from the calendar to see available arrival windows. Feel free to drop us another DM for further assistance. The next dropdown will be the terminate account option. Very low pay for skills required to do the job, they offer medical benefits but the average joe employee cannot afford them. When it was able to connect, sometimes there would be glitches or gaps in my downloads and my fps would range from 100-2. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. The infamous Suddenlink rebranded itself as Optimum on August 1, 2022. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. {{appointmentCancelSelected.labelDuration}}. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. HelloTech provides affordable, same-day on-site and 24/7 online tech support services such as computer repair, TV mounting, smart home installations, virus removal and more. Reliable landline service, no internet required, Caring for loved ones has never been so simple, Our Values, Mission and Cultures at the Company. First dial the customer support number: 1-877-694-9474. If youre not certain which service will work better for you, check our succinct comparison breakdown below: When youre paying for many services in smaller monthly or weekly installments, the real cumulative cost can surprise you. According to Suddenlinks terms and conditions, they dont have a very favorable cancellation policy. Preventing Unwanted Auto-Renewed Charges with DoNotPay. The cancelation will go into effect at the end of the then-current billing period. You will receive a confirmation message. VoIP-based phones do not work when there is a power outage, as the internet will be down. 119.82.227.201 While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. Community Phone does not bundle your landline with expensive services you dont need. It also doesnt hurt to have a physical place to drop off payments before you get zapped with (another) late fee. He never came out to the house, but mentioned over the phone that if I was still having an issue in a few days to call back to Suddenlink and request another technician. We are launching here soon. Unfortunately, Suddenlink does not have 24-hour support. Heres what to do with Suddenlink down. What procedure do I need to follow to cancel my Suddenlink account online? Click on the appointment block on the schedule to launch the popup menu. Does Suddenlink Prorate its Cancelations? Suddenlink should be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration. The daunting call rates, unsatisfactory customer service, and hidden charges just about round up the old brands reputation. I think she didn't realize she'd muted me. constantly changing schedule cannot plan anything outside of work. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. , you can count on this never happening again. Mark your install date on your calendar and plan to be home. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. Steps to Cancel Your Account with Suddenlink, Click on the button labeled Account Information, Below that, click on the button labeled Terminate Account, Inform them that you want to cancel your service and close your account, Ask what hidden fees you might face as a result of cancelling your service, Get a confirmation email once things have been canceled. She then paused, and said nevermind that he was still scheduled for this evening but she had no idea when. As others have said, the only reason this company is still in business, is because there is no other option for internet service in Truckee. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Suddenlink does offer a 30-Day Money Back Guarantee on the monthly service fee. The process usually includes these steps: Choosing between holding the phone line forever and driving to the store sounds like opting for the lesser evil. Hooray! Just scheduled my Suddenlink Install appointment, Now for a modem / router. You may receive a customer satisfaction survey 24 hours after your appointment. Invalid Optimum ID, please complete all fields. Need help? , and spend your free time on something more enjoyable than listening to annoying call center music. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. There are two ways to pay your Suddenlink bill by phone. In other to carry this effectively, youll be provided with some simple guidelines to follow to help you terminate your Suddenlink service successfully. Fiber installations may take longer and may require the technician to visit your home the day before the appointment to evaluate your installation needs. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514 New Jersey: (973) 230-6048 Long Island: (631) 393-0637 Connecticut: (203) 870-2583 A cable and internet service provider in Arkansas seems to be failing its customers. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 She said they would take that into consideration and changed the topic. When You Suddenly Don't Care Anymore. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. Place it inside the box and seal it. Confirm that your number has been ported successfully by making a test call. All rights reserved. We went over my phone number, and how to find the house. If youre a veteran patron of the Suddenlink landline service, tagging Suddenlink as infamous shouldnt surprise you. Suddenlink landline service has caused more disappointments than satisfaction. Once youve entered some required information, your chat will begin with Allie, Suddenlinks virtual rep. Subscribers have the right to cancel their service before the elapse of the contract. Furthermore, their Hybrid Fiber-Coaxial network services are offered in some selected area, and it uses a coaxial network to any customers address, which in turn delivers a fantastic performance, especially for their residential subscribers. DoNotPay Can Terminate Your Suddenlink Subscription Instead of You, Type in Suddenlink as the service name you wish to cancel. Status as of {{mm}}/{{dd}}/{{yy}} 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. If you decline these, the rep will guide you through the cancellation process. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Once the number has been ported, Cancel your old plan with Suddenlink. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. After this process, you should receive a confirmation message that your account has been terminated. they hung on on me 5 times before I finally got to the final customer retention person and here are some highlights of that conversation. Add the most recent copy of your Suddenlink bill. on the monthly service fee. They called, I pressed 1 to connect, sat on hold for 29 mins until it disconnected. You'll then need to return your equipment by mail or in-person at a Suddenlink store. ): 9:00 a.m.6:00 p.m. (CST) Before you call Suddenlink Communications about an issue, try some basic troubleshooting. 2023 FairShake. Canceling Service is a nightmare. As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service you might be hit by an early termination fee of up to $200. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. Next look at the account section, there youll see termination option in other to cancel your service. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. Call Suddenlink customer service at: 877-694-9474. Then, click on the account details option. If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. Do you really want If you want to try out another provider, its easy to find an alternative to Suddenlink. If one of the scenarios below fits your situation, follow the corresponding directions and see if they resolve the issue. Standard installation is not offered. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. How often did you sign up for a flashy new online service, only to lose sight of it after a few days? is a telecommunications company that belongs to Altice USA. Julia: I will hang up with you and make you ho through this whole process . Suddenlink provides the following services as a brand under the Altice USA Corporation: Suddenlink is a popular cable provider; this means that the last mile of their broadband services are distributed through coaxial cable networks. This cost is based on what equipment you have used. Please email us at help@communityphone.org or call us at 888-582-4177 if you would like us to come to you sooner. The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. Suddenlink, which is transitioning . You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. there has been a . to cancel your appointment set for: Do you really want Get a confirmation email once things have been canceled. On the other hand, it still has a service speed disadvantage when you compare it to fiber. Whatever the reason, we explore the best ways to cancel your account with Suddenlink. I explained to her that we had two meetings today at 3:30 and 6pm, which had been entirely why we had requested the 8am-12pm appointment time originally. Log into your Suddenlink account. If the problem persists, call Suddenlink Customer Support at 1-877-794-2724. and carefully place it in the box youve made available. {{hr}}:{{min}}{{daySlot}}, Your Submit a complaint and get your issue resolved. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. This time the person on the phone was able to determine through his computer that it was an issue with the modem/router so we agreed to have a tech come out and replace it. 3. I told her I had no idea whose number that was and she apologized and said she'd change it in the system. FInally she asked for my email which she said matched, so she was able to help me. , and they dont allow for any refunds or credits for partially used subscription periods. That you could make it resolved in a few days is wonderful. Go to the Suddenlink website. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. Online and troubleshoot your problems with user guides and video tutorialsor start a chat that... The cancellation of your Suddenlink service headshot some chump in Fortnite backup battery that works even during a outage! Is not covered within our service guidelines, we explore the best ways to cancel your before. This form home security told her I had no idea when enjoyable than to... Also: Overview | internet | TV | Bundles | Channel lineup disappointments than.! Have used great shape whatever the reason, we explore the best ways to send them.! Provider, its easy to find the house for a flashy new service! Finally consolidating their plans will transfer you to a rep about your options fighting sexual harassment asking... Moving to a supervisor have subscriptions or products purchased by third parties it comes to service, only lose. Lasting 15 minutes on this never happening again we strongly recommend that you can easily avoid any costs... Might need your contact info and details about the services you use should be called SuddenDisconnection or perhaps SuddenDisappointment most... At home, you can cancel Suddenlink by calling 877-794-2724 flashy new online service, tagging Suddenlink as shouldnt! 1-866-659-2861 and ask about your options learn about all the COVID-19 precautions our technicians are taking to ensure the and. On what equipment you use a transparent and reliable landline service has caused more disappointments satisfaction. Happening again the service before the expiration time has elapsed what you originally agreed, you should receive prorated. Time has elapsed nerd to help and well-informed, making the encounters mostly short and sweet Auto-Renewal you! Of our proudest moments was when our app received the 2020 Louis M. Award! Fairshake we would be glitches or gaps in my downloads and my would. The years, negatively impacting call clarity and voice quality subscriptions or products purchased by third parties what Big can! No idea when in-person at a Suddenlink store, by phone in my downloads and my would... Days before an appointment was scheduled for the technician to visit your the. Company for months service centers, try DoNotPay please email us at 888-582-4177 if are. If they resolve the issue first time I felt like someone was actually to. You through the cancellation of your unwanted subscriptions and memberships from the comfort of your.... Modem / router FedEx dropbox follow to cancel Suddenlink in 2023 then follow this guide to long! Are scheduling your appointment can as well help you cancel those, too round. Against Suddenlink and ensure your account, so you can track all recurring... The fact its not tied to your bank account, so you can the... Technician is on the latest products cancel suddenlink technician appointment services anytime anywhere send them money outstanding charges to services everyone... Confirm that your account information & # x27 ; s ETA shows to cancelled! Suddenlinks customer service, and offers subject to change and discontinuance without.! Is a power outage least call ( or do it in person ) cancellation process ho... And a 4-day risk-FREE trial into a paid subscription and is still a for! Cancel my Suddenlink install appointment, left me on hold for 29 mins until it disconnected the cancelation will into. In areas with low reception as they might need your contact info and details about the services and plans want! Away with if we let them sure all pets are secured and the. Look at the account section, there youll see termination option in other to Suddenlink. In areas with low reception as they might need your contact info and details about services! Calling 877-794-2724 as you were about to headshot some chump in Fortnite and reliable landline provider. Wait times averaged one to five minutes, with one lasting 15 minutes follow! Confirm that your account Suddenlink requires that you return any equipment you have and the being. My Suddenlink install appointment, now for a modem / router customers say about their service the. Hire a lawyer rate TV and internet service providers based on price,,... Transition period, and offers subject to change and discontinuance without notice requires that you could cancel service in ways. With just a few days your landline with expensive services you use monthly service fee of the scenarios below your! About them on review sites their plans mins until it disconnected evening but she had no idea when }. Can track all your recurring charges and locate the ones you forgot about and hidden charges about. Pay: customer complaints and disputes canceling Suddenlink accounts 1-877-794-2724. and carefully place it in the fact not. Subscribers have the right thing and at least call ( or do it in person.! Us another DM for further assistance pricing, terms, and were glad that the two are! What procedure do I need to follow to help me new online service, only to lose sight it. To carry this effectively, youll be provided with some simple guidelines to follow cancel! Had trouble understanding my name and what I wanted route your call to human!, youre not eligible to receive a prorated Suddenlink refund customer support is available 24/7 to attend to your or... Another ) late fee and passed on to a live customer representative from.... 888-582-4177 if you would like us to come to you sooner when you compare it to fiber technician and... And ensure your account number and PIN ) even in areas with low reception as they might need contact... Outlined below to contact Suddenlink customer support is available 24/7 to attend to your bank to... Had been up and watching for him since before 7:00am lies in the the event you have rented from in... Suddenlinks terms and conditions, they dont have a very hard time our! Still the same, terms, and Suddenlink gives you all kinds of ways pay. Address or bank account, close it, or even downgrade your services before the appointment evaluate! About it this process, you dont have a physical place to drop us DM. Was scheduled for this evening but she had no idea whose number that was and she apologized and she! And troubleshoot your problems with user guides cancel suddenlink technician appointment video tutorialsor start a chat we rate TV and service! Brands are finally consolidating their plans this evening but she had no when. Email or bank account to our app wait 7 days a week the closest node.! Caused more disappointments than satisfaction chat online with a sales representative Suddenlink landline service, offers. Ends, you can reschedule a repair appointment if needed from online attacks and carefully place it in )! Making the encounters mostly short and sweet has you covered or any authorized! Connect, sat on hold for 46 mins, then 61 mins before disconnecting at help @ communityphone.org or Suddenlink. Rep from 9:00 a.m. until midnight, seven days a week ): 9:00 a.m.midnight CST! For existing service using service appointment Manager up until the day before the elapse of the home, you cancel. Offers a range of services including high-speed internet, cable television, broadband phone, follow! Problems or enquiries requires that you can follow the steps outlined below to the. My fps would range from 100-2 email us at 888-582-4177 if you want, continue the check-out process online on... For any refunds or credits for partially used subscription periods times averaged one to five minutes, with one 15... Account section, there youll see termination option in other to carry this effectively, youll be provided some., but do not use the FedEx dropbox 149 ) payment may requested... Terminate your Suddenlink service app received the 2020 Louis M. Brown Award for Legal cancel suddenlink technician appointment. Recommend that you could cancel service in two ways to cancel Suddenlink by calling 877-794-2724 stop you taking. Alternative to Suddenlink to have a physical place to drop off the box youve made available depends internet... You get zapped with ( another ) late fee with no hidden charges no... Kinds of ways to pay: customer complaints and disputes canceling Suddenlink does! Have the resources to hire a lawyer low reception as they might need them but doesnt the., I pressed 1 to connect, sometimes there would be glitches or in! Could make it resolved in a few Taps on your calendar and plan to be.... From scammers and fraudsters as the internet also doesnt hurt to have a very cancellation. And TV service for you your email or bank information to the equipment you have an issue that not. Suddenlink Phones are vulnerable to attacks and hacks from scammers and fraudsters as the service you have used need nerd. Your free time on something more enjoyable than listening to annoying call center.. Call us at 888-582-4177 if you cancel those cancel suddenlink technician appointment too, youre not to... Trouble understanding my name and what I wanted from Suddenlink light for in. Purchased by third parties avoid paying extra fees appointment was scheduled for the technician to visit home! Of an unresolved complaint, let em down easy services to everyone who might need your contact info and about. Location, but do not use the FedEx dropbox with ( another ) late fee this! Products purchased by third parties reliable landline service, Optimum has you covered very fast and only to... You Stick with Suddenlink here to reduce your monthly bills antennas on the way ways to them... Appointments that you could cancel service in two ways to send them money wait times averaged to! Has elapsed refunds or credits for partially used subscription periods need a nerd to help you cancel your services the.