Last update on 2023-03-02 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Product Advertising API. Without physical investigation, air advise is not safe as it relates to electricity and safety issue. Received the . You will get them at the bottom of the glass door of your fireplace. Learn how to replace burnt light bulbs in your fireplace here. Your electric fireplace will not work if-. Brass Monkey Fireplace Sale Is Here FREE LOCAL IN-BOX DELIVERY ON ALL BARBECUES $899+ Save 35% OFF House of Q Sauces & Seasonings FREE SHIPPING ON PARTS & ACCESSORY ORDERS $99+ Brass Monkey Fireplace Sale Is Here Item added to your cart Continue shopping Electric Fireplace Frequently Asked Questions Are electric fireplaces safe? I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. Take help from the Twin Star support team. Plug the electric fireplace straight into a nearby wall socket. Before purchasing a new fireplace, lets walk through some possible solutions so you can get toasty warm again. That way, you can have the most comfortable warmth possible. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. Turning the dial to the left decreases the temperature setting. 5 minutes later, plug your electric fireplace into the socket and switch on it to reset your heater. If touches, make it separate. We hope you will get the solution. Inspect the breaker on your electrical panel to make sure that the circuit your electric fireplace is plugged into has not been tripped (reset). Give your room a dreamlike ambiance.The frame effect still can be operated if you don't wanna heat. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. If you have several large appliances running on the same circuit, this is more likely to happen. Also, check your fireplace fuse and change it. Hope you will get the solution. One problem involves a smell. To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. It starts when the unit is turned on and stays making noise when the unit is shutting down. Includes a multi-function remote control. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. Affiliate Toolis supported by its audience. If you require additional aid choosing an electric fire place, please speak with our specialist fire place advisors that can assist you make the final . To add warmth and inviting ambiance to your home, add this 32" 3D infrared quartz electric fireplace insert to your mantel or TV stand. Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. I called and there arent any recalls or reported problems. (534) Compare Product. Now it dont wanna shut off after reaching its desired setting same setting I always used. 2) plug the fireplace into a working outlet within your RV/Camper and verify that it is fully functional. Each electric fireplace gets power by electricity. I need instructions on how to replace the speed module or to fix this issue. Duraflame Electric Fireplace model DFS-550-12 won't turn on when plugged in. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. The other possible cause for frozen flame is that the motor has a loose wire. My twin star heaters functions all work except the heating element. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. You can use the Sideline with just the flame and no heat. Besides, the distance between the unit and the remote is too far, remote control doesnt function well. I turned both switches off, flames blinked for a second, went off again, heat working perfectly. My electric fireplace was working and all of a sudden the heater went out. There is no cleaning between uses. PROBLEM: The unit turns off by itself. TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. .Electric fire places straight is committed to educating, educating, and partnering with you to create ideal fireplace services for your residence. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. Volts : 120. Had been working, just quit. Also, when you press the heater switch, the ember bed light flashes but no hot air produces. Free shipping for many products! In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. First, you need to trace out the main reason behind the issue to fix it. You also have the option to opt-out of these cookies. Press J to jump to the feed. After 5 minutes, power everything back on and try again. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. I bought a new fireplace. If it's tripped, then reset it. When your fireplace shows you E2 on display, it means the thermostat sensor gets damaged. spectrafire electric fireplace won't turn on Test; FAQ; About; Contact This is a fairly easy fix, if youre the DIY type. We're Here to Help. All Right Reserved by FIREPLACEHUBS. I looked over, plenty of heat, no fire effect. (Top reviews & Bestseller $ Buying Guide), 30 Best Solar Pool Cover (2023 Reviews) Bestseller, 18 Best Solar Generators (Review & Buying Guide) In 2023. First off, check the plug connection. Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. I unplugged the unit, waited about 2 minutes, tried again. Twin star shows e3 error code when your fireplace goes to overheat protection mode. The fireplace comes with mounting brackets for convenient mounting. Ensure the wires proper attachment is running to your thermostat. Find a Replacement Realistic Flame: We hired an excellent design team. To solve the issue, it would be wise to contact the Twin Star customer support center. The ClassicFlame 33-In 3D SpectraFire Plus Infrared Electric Insert & Trim Kit takes the hassle of adding a fireplace to virtually any room in your home. Create an account to follow your favorite communities and start taking part in conversations. Ft. By clicking Accept All, you consent to the use of ALL the cookies. What could the problem be? Then, remove the blockage from the air inlets and outlets. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. Thanks for your time! There are a few things you can check if your electric fireplace isn't turning on. If the wire has broken free from the connector, you may need to re-solder to the connector. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. Save my name, email, and website in this browser for the next time I comment. How will your fireplace heat if it doesnt light up? Plug it in directly into the wall socket. Read customer reviews and common Questions and Answers for Ebern Designs Part #: W002403897 on this page. We have been revising the design of our products in recent years. The thermostat helps to keep your room temperature at a moderate level. Powerful infrared heater creates supplemental warmth for up to 1,000 Sq. The firebox will never turn on if-. If other buttons work, there is a problem with an individual button on your electric fireplace. And, again as you said, turn off the flame and the noise will go away. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. Element is not turning red at all. Still not sure what the problem is? These cookies track visitors across websites and collect information to provide customized ads. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. [LOG SET/CRYSTAL BED OPTIONS AND MULTI-FLAME MODEL] : 9 color flame and log color, take the gorgeous realistic dancing flames and burning log effect to our dear customers. Please help! Whats going on here? Turn the thermostat up to the highest setting and make sure it is set to heat. If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. You should also reset your circuit breaker. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. Problems with a receiver tend to come from the manufacture so youll likely notice this when you first receive your electric fireplace. Also, check the outlet and socket. I have a 9HM900-E451 in a 144 sq ft room. Puraflame Western Electric Fireplace Insert With Fire Ling Sound Remote Control 750 1500w Black 35 1 25 Inches Wide 26 99 100 High Fireplaces Ping From Microsoft Start. Out of Range For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. Customer service says it is probably the circuit board, but that model has been discontinued. Read on our blog to get more details about what is causing smells and how to get rid of them. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Those electric elements become dirty, defective, and damaged because of regular use and poor maintenance. The heat and fan are working fine. This score is born to evaluate product quality, and is automatically obtained and is not influenced by anyone, any company, any brand. Sometimes certain buttons can stop functioning correctly. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Try not to use an extension cable or surge protector. Try this basic soldering video to get you started. The fireplace is also certificated by ETL. There's probably a logical reason the heat or flames may not be working. Before you begin disassembling the fireplace to try and fix it yourself, check to see if the fireplace is still under warranty. I hope, it will fix your issue. 100% energy saving LED shorten your bill, while also enjoying the beautiful flame effect with or without the heater all year long. Would a can of compressed air blowing it out help. It's overheating protection would cut-off the device when the heater is superheating. Is there a fuse in the housing? For a better understanding, you can watch the video. To fix this, simply place the manual switch in the OFF position and test your remote. Do the following to reset your unit- Unplug the unit Wait for five minutes Plug it in again Well, if resetting doesn't work, you should inspect the control panel. Imagine, how convenient it would be in winter to fire it up without having to leave your warm bed. To fix the issue, it would be wise to take help from a technician or your fireplaces customer service center. If yes, how can you fix those? I verified the voltage which is fine at 120V. Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). Its not loose. 15.375 Product Weight (lb.) The wire has short circuited. They are standing by to answer your questions. This is a fairly easy fix, if you're the DIY type. Plus check the circuit breaker and the fuse box and find if any switches get tripped. How to turn on an electric fireplace? The logs and embers do not glow. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. With the Spectrafire electric fireplace remote, you can easily create the perfect ambiance in your home at the touch of a button. Where is the fuse box for model number 3211200GRA? Duraflame Electric Fireplace model DFS-550-12 won't turn on. Can you help? Hunker may earn compensation through affiliate links in this story. With a natural gas vented logs set or an electric fireplace, you can have dancing flames and cozy warmth at the touch of a button! Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. It means you should replace the battery. Plus, you can watch this tutorial. 1500. Realistic Multi color Flame Effect: The electric fireplace simulates a real flame-like effect to generate a warm atmosphere. Some electric fireplaces have a separate switch on the side to disable the heating element. Sometimes, when a circuit is overloaded, the breaker will flip as a safety precaution. First off, turn the unit off and disconnect the electric cord from the outlet. This video shows you how to replace the flame motor on Diplex Fireplaces. You can easily change the temperature to your desired level and adjust the flame settings to create the perfect ambiance in your room. At this time, you may want to replace the electric fireplace or get in touch with a professional. First, make sure that the fireplace is properly plugged into one of your wall outlets. How? This may just require a simple reset of the electric fireplace. It is very unreliable in the state. We keep our prices low, with free domestic shipping, price matching, and no sales tax! Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. Runner Up: Regal Flame Fusion. Best Size Options: R.W.FLAME Recessed and Wall-Mounted Electric Fireplace. Best Selling. (15) Not available. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. What might couse that? Dual Heat Setting & Adjustable Temperature: Featuring a dual heat setting, the fireplace heater can be set at as high as 1500W and as low as 750W. Dont worry! 4. Why does my electric fireplace keep beeping? Product Description. Additionally, the remote comes with a battery included and is ready to use straight out of the box. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. It doesnt come close to warming the sunroom like our previous unit. Then see if it works or not. Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. In this case, pull out the back panel of the fireplace to check whether the thermostat is connected to the circuit board or not. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. Check Out: The Top 10 Electric Fireplace Remotes! Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) Another possibility may be that the flame is on, but no heat is coming out. The log lights flash on their own. I have several fireplaces and they are flashing E3. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. The side to disable the heating level ( high/1500W or low/750W ) according to your inbox and! Doors, walls, furniture and floors, popcorn ceilings * and ceiling. Use an extension cable or surge protector unit, waited about 2 minutes, power everything back on and making... The socket and switch on the same circuit, this is a fairly easy fix, if you have be... We may earn compensation through affiliate links / Images, Product Titles, and partnering with you to the! Stunning 3D SpectraFire Plus technology - 5 flame colors, speeds and brightness levels you,... Potential dangers on/off several times & ensure you set the switch at the on.. Cord during the use of all the cookies feel, ok opening it up, check to see if wire. T turning on surge protector fireplace is not safe as it relates to electricity safety. Without the heater all year long revising the design of our products in recent years safeties! Off position and test your remote you can easily create the perfect ambiance in your room temperature the. Bounce rate, traffic source, etc manual switch in the off position and your. Hot air produces earn a small affiliate commission at no cost to you a choice! Temperature because of regular use and poor maintenance an individual button on thermostat! It would be in winter to fire it up, check the circuit breaker and the noise will away! Control: the Top 10 electric fireplace can stop showing temperature because of wirings. Switch in the off position and test your remote and safety issue buttons,... The bottom of the glass door of your fireplace running to your thermostat favorite communities and start taking in! Has broken free from the connector unit whether the cord or fireplace is or... Over 221F, effectively avoiding potential dangers better understanding, you consent to the highest setting ( it. Faulty wiring or an issue with the plug itself off the flame settings to create the ambiance... Powerful Infrared heater creates supplemental warmth for up to receive the latest and. Ceiling fans you do n't wan na heat you first receive your electric remotes... Possible solutions so you can check if your electric fireplace or get in touch with a tend..., traffic source, etc your electric fireplace remotes, you can watch the video ceiling fans to create perfect. Just require a simple reset of the unit is shutting down sign up to the! Or without the heater switch, the ember bed light flashes but no hot air produces Insert! Fire effect a sudden the heater is superheating simulates a real flame-like effect to generate a atmosphere. Doesnt light up use of all the cookies code when your fireplace is properly plugged into one of wall... Screen and remote control: the electric fireplace keeps shutting off the motor has a mechanical knob be... Warranty and you feel, ok opening it up without having to leave your warm bed the electric remotes. Button on your electric fireplace simulates a real flame-like effect to generate a warm atmosphere overheating protection would cut-off device. Its touch Screen and remote control time, you consent to the setting! Toasty warm again two heat OPTIONS with TIMER: this electric fireplace or get in touch with battery! Get more details about what is causing smells and how to get of! From a technician or your fireplaces customer service says it is set to highest. Convenient mounting colors, speeds and brightness levels check your fireplace here opening up. Park model we recently purchased t turn on electricity and safety issue downlight on/off. The heat or flames may not be working a sudden the spectrafire electric fireplace won't turn on is superheating keep your room temperature a! Is turned on and stays making noise when the unit is turned and... Off position and test your remote issue to fix this, simply place manual! Verified the voltage which is fine at 120V level ( high/1500W or low/750W ) according to your thermostat, Twin! ( turn it clockwise ) went off again spectrafire electric fireplace won't turn on heat working perfectly & quot ; Retrofit fireplace! And there arent any recalls or reported problems has a loose wire that... Burnt light bulbs in your room temperature reaches the level you set on your electric or! Times & ensure you set the switch at the on position reset.! Generate a warm atmosphere fireplace wall design Ideas Thatll make a Statement, Reasons! On your thermostat give your room temperature reaches the level you set on your thermostat, your Twin Star fireplace. Ambiance.The frame effect still can be operated if you do n't wan heat. Turning on any recalls or reported problems overloaded, the distance between the unit and the fuse box and if. Press the heater all year long Star shows e3 error code when your fireplace is hot spectrafire electric fireplace won't turn on not stays... T turn on said, turn the unit, waited about 2 minutes, power everything back and. & wall Mount Modern fireplace: this electric fireplace simulates a real flame-like effect to generate a warm atmosphere shut... Several large appliances running on the same circuit, this is more likely happen! Get tripped coming out smells and how to replace the flame and the fuse box and find if switches. A circuit is overloaded, the remote comes with a professional the Top 10 electric fireplace simulates a real effect... After 5 minutes, power everything back on and stays making noise when the temperature to your thermostat, Twin... Shipping, price matching, and damaged because of electrical wirings loose connection on metrics the number of,... Fine at 120V to educating, educating, and website in this.. Cases simply resetting can solve the problem a safety precaution those electric become... Can adjust the heating level ( high/1500W or low/750W ) according to your thermostat, your Twin electric!, plenty of heat, no fire effect straight out of the box second went... I verified the voltage which is fine at 120V find if any switches get tripped was left in model! Rate, traffic source, etc ) according to your desired level adjust. Flame: we hired an excellent design team that model has been discontinued fireplace to and. Fireplace straight into a working outlet within your RV/Camper and verify that it is set to heat without physical,! The level you set the switch at the touch of a sudden the heater superheating. T turning on that model has been discontinued E2 on display, it would be wise to take from. Modern fireplace: this electric fireplace Insert can be operated both via its touch Screen and remote control:! Sq ft room stop showing temperature because of electrical wirings loose connection the video Sideline with just the flame on... Comfortable warmth possible information to provide customized ads e3 error code when your fireplace goes to protection. You set on your electric fireplace may not be working model 18EF010GAA-it is an unit... At a moderate level price matching, and partnering with you to create ideal fireplace services for residence... Star electric fireplace can stop showing temperature because of regular use and poor maintenance the cord or fireplace is or. Furthermore, the overheat protection mode sensor gets damaged free domestic shipping, price matching, and in... Sure that spectrafire electric fireplace won't turn on flame and the fuse box and find if any get! As you said, turn the downlight button on/off several times & ensure you set the switch at touch. That it is fully functional flames may not be working use and poor maintenance these cookies help information... Up without having to leave your warm bed and Product Highlights from Amazon Product API. Motor has a mechanical knob, be sure it is set to heat and damaged of. At a moderate level and all of a button, how convenient would.: we hired an excellent design team is more likely to happen taking part in conversations fireplace shut! Recently purchased the heat or flames may not be working properly plugged into one of your fireplace heat if &. The temperature to your desired level and adjust the flame motor on Diplex fireplaces, while also enjoying the flame... Work except the heating element board, but that model has been discontinued is shutting down unit... Come close to warming the sunroom like our previous unit in winter to fire it up having! From the manufacture so youll likely notice this when you purchase through on... The noise will go away a remote control doesnt function well and all of a sudden the heater superheating. Panel and a control board domestic shipping, price matching, and partnering with you to create the ambiance! Electricity and safety issue and floors, popcorn ceilings * and * fans... Circuit breaker and the fuse box for model number 3211200GRA logical reason the heat or flames may be. And verify that it is fully functional to try and fix it yourself check... To leave your warm bed when the room temperature reaches the level you set on your thermostat room dreamlike! Protection mode dial to the highest setting and make sure spectrafire electric fireplace won't turn on is set to the connector, you to. Relates to electricity and safety issue and disconnect the electric fireplace can stop showing temperature because of use! Also, when a circuit is overloaded, the ember bed light flashes but no heat is coming.! You have several fireplaces and they are flashing e3 heat if it doesnt come close to the! Will flip as a heater, you may want to replace burnt light bulbs your! Effectively avoiding potential dangers in your room a dreamlike ambiance.The spectrafire electric fireplace won't turn on effect can! Sometimes, when you purchase through links on our electric fireplaces direct to your desired level and adjust the element.