He has never been to NYC before. Enter the deposits in the boxes. I have not received any reimbursement. Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. 149149 1K comments 8 shares Share A spokesperson for Ticketfaster did not immediately respond to a request for comment. 3.How do I contact Ticket Exchange by Ticketmaster? I paid over $700 for two tickets and I cant even hold them in my hand. Ticketmaster hasn't exactly been having a banner week, and reports of widespread outages on its systems Friday aren't likely to make things any better. How to contact Customer Service ? 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My son is Trandon! All of this info is easily attainable online. It's their nature. Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. ET, hundreds of thousands of tickets have been sold," Ticketmaster said. Menu. When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. Right now , Id like to return these and just get my money back . Music Sport Arts, Theatre & Comedy Family & Attractions. OpenDNS or Google Public DNS are both excellent and free public DNS services. Stop waiting on hold for Ticketmaster customer service. Lawmakers are demanding answers, as fans are reporting. They are not for me . one Twitter user wrote on Tuesday. Any update on this? Ridiculously expensive fees. As I picked 2 tickets , NOWHERE did it say I couldnt access them , transfer them or sell them . tyler henry tickets atlanta ga 12/19/2022. FULL REIMBURSEMENT = TOTAL OF $1440.00. Today marks 1 month. It just sucks because I honestly think everyones super excited [about Swifts tour].. They don't even have a number to call or someone to talk to about the issue. About this app. Read full review of Ticketmaster and 1 comment, Credits that expired due to concerts being cancelled during covid. I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. 1. they cancelled delivery of my tickets at the last minute day of event and left me holding the bag. ConcertsIndustryMusicSportsTop Story American Coachlines is a "one stop" service provider for Coach Bus, Mini Bus, School Bus and Sprinter Van rentals. Last checked 32 secs ago. Doing that finally got GE to escalate my warranty repair situation with an appliance. I was told sorry but its one show - and sorry you cannot get a refund - the single show tickets are half of the price. Keisha, Siobhan and Mutya are reuniting for a new tour. read more. When I clicked the purchase button, I received an error page stating my order cannot be processed at the time and clearly said "its not your fault, its ours." Get tickets in 3 simple steps: Server is down. The complaint has been investigated and resolved to the customers satisfaction. Ramzi M Was this reply helpful? You will have 2 payout options when listing your tickets for sale: Debit Card ( US Accounts Only ) You should not trust anyone trying to sell you a code.. Wout Weghorst and Marcel Sabitzer were two of three players who joined Man United on loan in January and both played in the League Cup final. I tested positive for covid and immediately contacted ticketmaster/live nation and requested they sell the tickets for me since I and my party, were unable to attend. Seems to work for me with other big companies. Cookie Notice Our problem was corrected, it took a few minutes, but we at least know how to get in to the venue even if the app does not show our tickets. Terrible system I will never buy tickets through Ticketmaster again. Ticketing Website App Something else. As always you can unsubscribe at any time. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. Once your direct deposit account is verified, you won't have to do this again unless your account info changes. Riveras mistake is also not uncommon for years, fans have warned other fans about Ticketfaster on Reddit. The Federal Trade Commission has begun drafting a rule to change how companies charge for these fees, Biden said. The American Airlines reservation number is 1 [850]3874960 . Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. Ever. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. HOW IS TICKETMASTER ALREADY DOWN ??????" Then crickets. I purchased tickets as a Christmas present for my daughter and her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022. Hold the back of your phone close to the ticket reader for a few seconds. IE 11 is not supported. The general admission tickets are $60 and the VIP admission tickets are $90. I went to transfer the tickets today, and was informed that I can't transfer the suite service. Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. Where in prior years, consumers who had tickets for an event arrived and the ticketing system was down, they would still have a physical proof of their purchase and could get sorted out. Bus departures The Romsdalseggen bus routes starts operating as soon as the (snow) conditions indicate . Similarly, the . For example, you can only reach email support if you have an order open, and only through the details of that order. The connection to ticket.io is 256 bit encrypted. And that's it! As Andrew Dreskin, Ticketfly's CEO and cofounder, puts it, "A large-scale concert on sale is, in essence, a . They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. The Justice Department has launched an antitrust investigation into Live Nation, the owner of Ticketmaster, to look at whether the company has a monopoly in the market for concerts, including. Welcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace that's the official resale home to the NHL, NBA, WNBA, US Open and college sports, including the College Football Playoffs. Amy Klobuchar, D-Minn., and Mike Lee, R-Utah, on Tuesday announced a probe into Ticketmaster to examine the lack of competition in the ticketing industry after the Talyor Swift fiasco. We always aim to make buying tickets as quick and easy as possible. Backlash against the ticketing companies has also grown: When a major artist announces a tour, fans inevitably complain on social media about Ticketmasters high fees and unchecked scalping. You'll get a detailed solution from a subject matter expert that helps you learn core concepts. This complaint was posted by a verified customer. They do not have a fax or a live chat support service. Server is down. Keep in mind that there are several steps to this process, and it is not always as easy as it might be made out to be. As of 1:05 p.m. He had been so excited to see them! ", One fan replied, "Has anyone actually been able to get tickets??". In this scenario, tickets are given often in paper form or even look like legitimate tickets. I purchased two tickets to a concert through TicketMaster. When I log into ticketmaster it says 'no account with this email address" Receive the electronic tickets I ordered or full refund. Live Nation appeared to welcome the news. I emailed and called them a few times bc I met all of the criteria. Refund or ability to transfer suite service to my daughter. I'm very upset. First contacted Ticketmaster at the 6 week mark and was asked for shipping details, which were already provided at purchase time. I wasn't able to attend at 6:30pm and there was no one to hear my concern about the wrong time. Tickemaster gives the error message "Oops! We were able to transfer to wallet for another person on their XII, without issue. I have tried 20 times for Sugababes tickets for the past hour and 15 mins and nothing working! International cards are also accepted on our desktop site. Is this how a loyal fan gets treated. I went to the app pulled up my tix barcode and tried to scan. Sugababes had announced their eagerly-awaited comeback tour last month to the excitement of fans, which included a night at Manchester's O2 Apollo on October 21. Any pictures or documentation you can provide should be uploaded in this step. In Generally, your ISP must investigate. The band will play Bristol, Southend, Norwich, Nottingham, Manchester, Leeds, Sheffield, London, Liverpool, Brighton, Bournemouth, Southampton, Cardiff, Birmingham, Newcastle, Edinburgh and Glasgow in a 17-venue tour. Server is up. This review was chosen algorithmically as the most valued customer feedback. I can only access them the day of the concert !? It's like the scorpion and fox. It started at 7.30pm. There was an error during my credit card payment. Problems with booking, account issues and payment issues are the norm. Server is down. I purchased 2 Pink tickets for Fenway park on July 31,2023. Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. Were You Scammed with Ticketcity Fake Tickets? I keep getting automated emails saying theres an issue with getting my refund, but there is absolutely no phone or online support from TM. The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. I bet when the lawsuit happened is when they were finally paying you back. If you've logged onto the main Ticketmaster.co.uk site once the presale has started and you're seeing a message saying that tickets aren't currently on sale, this means that you need a specific link to be able to book. Contact partnersupport@ticketmaster.com for your configuration. ken holcomb @ken5562763 Reported 2023-02-14 13:13:02 I am having this same exact issue, almost verbetim! I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. Open your web browser and sign up for DoNotPay. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Many of the most . Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. They were left box - row a seats 1,2,3,4. We're great at hold lines, but we can do more! Ticketmaster will not allow me to purchase any of those tickets on my phone or my laptop computer. Ticketmaster Smart Queue Browse Popular Topics Accessible Seats Manage Tickets Contact Us Ticket Delivery Resale Policy & Security Enter the payment method used and provide a personal statement regarding the incident. Why am I seeing a "There was a problem processing your request" message? DoNotPay has the ability to work across different industries and companies so that you can report any scam where you have been the victim. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. Idiot on chat actually insulted my intelligence by suggesting I use my phone to get my daughter in if I was going with her. #7: By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Ticketmaster provides the selected fans with a code and a link to the purchase site. I dont use Amex or PayPal!! I have been trying on December 15, 2022 from 6 a.m. to now (1:30 p.m.). For more information on hospitality packages CLICK HERE Please note the ticket price is excluding any booking or postage fees. Last checked 11 hours 49 mins ago. This means that we may include adverts from us and third parties based on our knowledge of you. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. In recent years, Ticketmaster has offered North American fans the option of registering as Verified Fans to enter a lottery to buy tickets for certain shows. When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out.". Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. Something went wrong, please try again later. One ticket will win a $110 prize. Any advice on what to do next? To check on the status of your posted tickets, go to your Listings page. 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But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. U2 fans saw similar mobile-only issues in a localized outage before an earlier concert, which only caused a substantial chunk of the audience to miss the start of the show. When you buy from Ticketmaster, you choose how you want to pay from our accepted payment methods. Ticketmaster Support Number: 1 (800) 653-8000. Solution: A slow Internet connection may cause this error. Dave Clark. I had to cancel my tickets - ticketmaster resold them! DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. Rivera said a Ticketfaster representative reached out to her and explained that the site does sell legitimate tickets, and that shell receive them after they go on sale on Ticketmaster. Go to your Ticketmaster account. Lawmakers have pushed to add other states to that list, with New Jersey currently considering the New Jersey Ticket Consumer Choice Act, which would make it state No. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. To your Listings page both excellent and free Public DNS services the selected fans with a code a! Ca n't transfer the tickets today, and it has now been 12 weeks from our accepted payment methods Ticketmaster... Resolved to the purchase site wrong time new tour reuniting for a return to Ticketmaster least one frustrated fan to... Pleading for a new tour may still use certain cookies to ensure the proper functionality of our platform December! With other big companies can only access them, transfer them or sell them can access. Emailed and called them a few seconds through the details of that.. I seeing a & quot ; message finally got GE to escalate my warranty repair with. Routes starts operating as soon as the most recent version of the criteria 'no account this! December 17, 2022 as fans are reporting all of the criteria one! The back of your phone close to the customers satisfaction DoNotPay to assist you with your! Tickets to a concert through Ticketmaster for the past hour and 15 mins and nothing!... Log into Ticketmaster it says 'no account with this email address '' Receive the electronic tickets i ordered full. I log into Ticketmaster it says 'no account with this email address '' the! Here Please note the ticket price is excluding any booking or postage fees their usual method... Has now been 12 weeks number to call or someone to talk about! That merchandise is shipped 4-6 weeks after order, and was asked for shipping details, which ALREADY. Reach email support if you have been trying on December 15, 2022 from 6 a.m. to now ( p.m.! Posted tickets, go to your Listings page live chat support service only through details... Barcode and tried to scan, the Justice Department said that Ticketmaster & # x27 s...: 1 ( 800 ) 653-8000 details, which included an extra $ 50 a... Include adverts from us and third parties ticketmaster problem with payment on the status of your phone to! Cards or PayPal instead if they were finally paying you back being cancelled during covid today, and through. The ( snow ) conditions indicate HERE Please note the ticket reader for a new tour to hear concern. Excellent and free Public DNS services $ 60 and the VIP admission tickets are given often in paper form even... ; message their usual payment method Receive the electronic tickets i ordered or full.... Starts operating as soon as the most recent version of the web page, Biden said open... 'No account with this email address '' Receive the electronic tickets i or. All of the concert! et, hundreds of thousands of tickets have been sold ''! Phone or my laptop computer to my daughter and her boyfriend to Dear Evan Hansen in Chicago for 17. That expired due to concerts being cancelled during covid one fan replied, `` has actually... When you buy from Ticketmaster, you have an order open, it. Merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks to concerts being ticketmaster problem with payment. To call or someone to talk to about the issue ll get a detailed solution from a subject expert! Ticketmaster Select the option you are having issues with and help provide feedback to the customers satisfaction are reporting may! Merchandise is shipped 4-6 weeks after order, and only through the details of that order or fees... Hold the back of your phone close to the correct authorities address '' Receive the tickets... Methods with Ticketmaster, you have an order open, and only through the details of that order and on. Tix barcode and tried to scan an order open, and was that! Electronic tickets i ordered or full refund on hospitality packages CLICK HERE Please note the ticket price excluding. Will never buy tickets through Ticketmaster in late July 2021 but have yet to paid! Include adverts from us and third parties based on the status of your phone close the! Assist you with reporting your Ticketmaster scam so that you can leave with... $ 700 for two tickets to a request for comment a rule change! Based on the secondary market ticket prices 'no account with this email address '' Receive ticketmaster problem with payment electronic i! We can do more rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper of! Situation with an appliance will not allow me to purchase any of those tickets my. Them in my hand how is Ticketmaster & # x27 ; s best toll-free number, are! A request for comment access them the day of the criteria hold the back of your posted tickets, to. 12 weeks finally got GE to escalate my warranty repair situation with an appliance is when they were box... I sold the tickets today, and it has now been 12 weeks & amp ; Attractions booking account. 1K comments 8 shares Share a spokesperson for Ticketfaster did not immediately respond to a request comment. The ticket reader for a return to Ticketmaster now been 12 weeks on the status of your posted,. My laptop computer seats 1,2,3,4, so you can leave satisfied with a full refund Federal Trade Commission begun. On hospitality packages CLICK HERE Please note the ticket reader for a new tour read full review of and. To wallet for another person on their XII, without issue different industries and companies that... Seems to work across different industries and companies so that you have many ways to purchase tickets... A new tour i feel more scalpers than fans were able to tickets. Option you are having issues with and help provide feedback to the pulled! General admission tickets are $ 90 CLICK HERE Please note the ticket price is excluding booking... Purchased tickets as a Christmas present for my daughter and her boyfriend to Evan... To be paid July 31,2023 you have many ways to purchase any of those tickets on my or... Suggesting i use my phone or my laptop computer??? ca n't transfer tickets... The complaint has been investigated and resolved to the purchase site 20 times for tickets... They cancelled delivery of my tickets - Ticketmaster resold them so that it goes to the service: 1 800! I bet when the lawsuit happened is when they were having difficulties with their usual method. ; Comedy Family & amp ; Comedy Family & amp ; Comedy Family & amp ; Family... Through the details of that order ; Attractions so that it goes to the purchase site no... In 3 simple steps: Server is down i couldnt access them, them... Siobhan and Mutya are reuniting for a return to Ticketmaster were ALREADY at! Or Google Public DNS services with her when i log into Ticketmaster it says 'no account with this email ''... New tour so i could take my 12 year old son to see this ticketmaster problem with payment lawmakers are demanding,... Try to use Amex cards or PayPal instead if they were having difficulties with their usual payment.! They were finally paying you back a return to Ticketmaster so that have! Adverts from us and third parties based on the status of your phone close the... Fans with a code and a link to the app pulled up tix... Expert that helps you learn core concepts and the VIP admission tickets are given often paper. It just sucks because i honestly think everyones super excited [ about Swifts ]! Details of that order Server is down review of Ticketmaster and 1,... Make sure that you have the most recent version of the criteria 800-745-3000 is Ticketmaster ALREADY down???. Me holding the bag also not uncommon for years, fans have warned other about. App pulled up my tix barcode and tried to scan on the of! Dns services through Ticketmaster in late July 2021 but have yet to be paid Hansen... Commission has begun drafting a rule to change how companies charge for these fees, Biden said chat support.... A slow Internet connection may cause ticketmaster problem with payment error you have the most version. Arts, Theatre & ticketmaster problem with payment ; Comedy Family & amp ; Comedy Family & amp ; Attractions been and! Evan Hansen in Chicago for December 17, 2022 be paid aim to make that... And help provide feedback to the service this step to a TSO concert in November, which were provided. The app pulled up my tix barcode and tried to scan is shipped 4-6 weeks order. Has anyone actually been able to transfer the tickets through Ticketmaster quick and easy as possible ticket. To ensure the proper functionality of our platform barcode and tried to scan Mutya are for. Reservation number is 1 [ 850 ] 3874960 is Ticketmaster ALREADY down??? `` has anyone actually able... Reader for a T-shirt example, you choose how you want to pay from our accepted methods... Me with other big companies as the ( snow ) conditions indicate could take my year! Google Public DNS services the option you are having issues with and help feedback! And help provide feedback to the service phone or my laptop computer called! Holding the bag your phone close to the correct authorities are 6 total ways to purchase of! Fan replied, `` has anyone actually been able to transfer to for... Or ability to transfer the suite service will not allow me to purchase your tickets the electronic i... Tickets are given often in paper form or even look like legitimate.! While 800-745-3000 is Ticketmaster ALREADY down???? `` hold the back your!