this device is already assigned to someone in your organization

I ended up as the primary user (although I don't clearly remember doing so explicitly). To address this, you can perform a Clean Boot of your PC, which will restrict all third-party applications. Launch and complete your assignments right from the appno need for external logins.Relias Learning: access the Relias Learning Management System. Thats especially true if you are using your personal device at work. Newest apps: Your IT administrator did not make any apps available to you. Hi @mnelson4, we recommend that device users/non-IT professionals reach out to their support person for help if they're still experiencing enrollment issues after they try all troubleshooting steps.The user help and IT professional instructions are different and we want to make sure the device is enrolled as the organization intended. Or, you may like to use the Search field in the Control Panel to find the Credential Manager. How far/deep does Windows per se adhere to this Primary user definition? Step 2: Go to your Microsoft Account page. Which of the following is a solution that pushes security policies directly to mobile devices over a network connection? Select Start order, then follow the instructions. If restarting the computer fails to resolve the issue, , then adjusting the registry is the recommended solution. There are 3 remote actions included with both Mobility and Security and Intune: Limit access to Exchange Online, SharePoint Online, and Outlook. D Use the ipconfig /registerdns command. The CompanyPortal is simply an end-user surface here so saying anything about it is generally synonymous with Intune itself. Sign in to the Zoom web portal. What those policies do and how they are implementedis up to the OS and not Intune. In addition to making one-off localization changes, you can also make localization changes in bulk by uploading an edited comma-separated values (CSV) file. Step 3: Right-click in the selected files and select the Delete option from the context menu. Update Microsoft 365 Run the Microsoft Support and Recovery Assistant (SaRA) Sign in troubleshooter Reset Microsoft 365 activation state Sign out of Office and sign back in Disconnect Work or School credentials Make sure user licenses are assigned Check BrokerPlugin process Add a second email account to Outlook Default Role: Select the default roles assigned to users at the current organization group, which can affect access to the Self-Service Portal. If your device doesnt comply with company policies, your organization can prevent you from accessing your email and company data. Yet any user outside the user that enrolled the device cannot access anything in the Company Portal. If you are trying to sign in to a shared computer or if multiple users use the same computer, make sure that each person has their own Microsoft 365 account and signs out of the account when theyre done using it. I setup Windows 10 from scratch on my Surface 3 pro. Microsoft Account sign-in assistant service; apparently that service needs to run in order for Microsoft Store to work properly even though we're using only Office 265 corporate accounts. Configure and apply security policy settings in a mobile device management (MDM) system. Lover Girl Meaning, You can configure both the header and the body of this MDM installation message by navigating to System > Localization > Localization Editor. The device is already assigned to someone else.". Make agreement with the terms of use (which you and your organization author) a prerequisite to device enrollment. The licenses page will display a list of all the products owned along with the number of licenses available for each. Step 2: Select the File >Account option. For instructions, see. Enable this setting to display the status tracking page during the Out of Box Enrollment (OOBE) which displays the provisioning status of the device and informs the user which apps, resources, and policies have been installed. Home > Solved: How do I fix Microsoft 365 error another account from your organization is already signed in on this computer? When you remove the primary user and the device is operating in shared mode. I've voted on the UserVoice a few months ago, and just tried to have a look for this on the Intune Roadmap ( https://docs.microsoft.com/en-au/intune/fundamentals/in-development ) and ( https://www.microsoft.com/en-au/microsoft-365/roadmap?rtc=1&filters=Microsoft%20Intune ). On seeing that ALL USERS can, but backs out saying to Company Portal, ''oh no no no, this user is NOT THE PRIMARY USER, so no green light"? If the process is not blocked, yet Microsoft 365 activation remains unsuccessful, the Broker plugin data should be deleted and then reinstalled. You can edit the order in which role-infused user groups are ranked by selecting the Edit assignment button. When you sign out of Office, you wont be able to save files to OneDrive. Bernie And Sid Ratings, Company Portal version 10.3.4651.0 or later is required to use this feature. When you allow your organization to manage your device, your company will have access to certain information, which we have specified in this article. That depends on what you're doing. Trix Cereal Old Vs New, Use Adaptive Management app policies to control device management levels for iOS devices enrolled without management. ChooseRestart Lateroption. When the process is completed, restart the device and try activating Microsoft 365 again. Select the default Device Ownership of devices enrollment into the current organization group. The enrollment method determines when the primary user is added to a device. This is the information your organization can see about your device when you allow your organization to manage your device: The screenshot below shows the overview dashboard in the Microsoft Endpoint Manager admin center. Please follow the steps below to do that. This feature is CPU-intensive so unless your use case is similar to the above, disable this setting for improved performance and to prevent latency issues while launching the Workspace ONE application. Create an account to follow your favorite communities and start taking part in conversations. It can be resolved by reauthenticating, though it must be done in a specific manner. Which of the following ensures data confidentiality on the device? Step 10:Restart your Windows and it will startup in the clean boot mode. The primary (admin) user had previously installed Company Portal and it works as expected. Baltimore Ravens Overalls, This device is already assigned to someone in your organization. Make personalized prompts that appear on the device as it enrolls, which fosters good communication between you and your users. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments and find the key ExternallyManaged on the right pane. Select Unlimited to allow users to enroll as many devices as they want. Resolution. The GPO will create a scheduled task in the background, which runs every 5 minutes and will try to enroll the device to Intune. ZtdDeviceAssignedToOtherTenant. Sign in to the Microsoft Endpoint Manager Admin Center. Select this check box to use different enrollment message templates for the different platforms. If you find this site valuable, please consider disabling your ad blocker. By accepting the prompt, youre enrolling your device in the companys directory. Step 4: The Account Error box will display. Rookwood Commons Bars, This will ensure that the system is in a clean state when the other user attempts to sign in. For more info about the primary user and behavior, see. Enable and Enter Device Limit to limit the number of devices allowed to enroll in the current organization group (OG). If you arent an admin, see How do I find my Microsoft 365 admin? Your organization cannot see all your files; only the files associated with your work account. Note the value in the Device limit column. These optional prompts are web-based and are therefore cross-platform unless otherwise specified. When you setup a new device, it asks for your iclould login. Then I can manage thousands of work devices and thousands of personal ones????? Step 4: Select the File and then Exit Registry Editor. When prompted, select Allow my organization to manage my device. After the primary user is updated, it will also be updated in Intune and Azure AD device blades. You can prompt the user to enter their email credentials during enrollment. You can prompt the user to enter the device asset number during enrollment. Add a task name, and then select Assign to choose a plan member from the list. Alex Waislitz Behbahani, Solution 3: Remove connected services from Office app users profile Then select General > Account Assignment > Assign to account Hint: On a Mac, navigate to TeamViewer > Preferences > General > Account Assignment > Assign to account. There are no errors in the DeviceManagement-Enterprise-Diagnostics-Provider event log section. Step 12: Select the Family & other users option or Other users option. The user logging on must have a valid Intune license assigned (in your case EM+S E5). 5.5.8 Virtual Private Networks Section Quiz. Workspace ONE Direct Enrollment supports enrollment email prompts but only when Prompt for Device Ownership Type is enabled and only for Corporate Owned devices. Make sure you are signed in with Work or School account instead of personal Microsoft account. If this occurs on a Mac, see Can't sign in to an Office 2016 for Mac app. Download Microsoft Support and Recovery Assistant (SaRA) Office Sign-in Issue Troubleshooter. Recently, some users have encountered issues when attempting to use Microsoft 365 app. With your devices enrolled, you can then go ahead and assign an AutoPilot Policy to them, automatically adding the devices to AutoPilot. https://docs.microsoft.com/en-us/mem/intune/remote-actions/find-primary-user, https://docs.microsoft.com/en-us/mem/intune/configuration/shared-user-device-settings-windows. One other possibility that I have seen is that the device object does not exist in the cloud, and as well, the device appears to . So when I try to add the work account I get the error "Your device is already connected by your organisation". The Enrollment settings page allows you to: Source of Authentication for Intelligent Hub, Require Intelligent Hub Enrollment for iOS, Require Intelligent Hub Enrollment for macOS, Use Hub Services Features in Intelligent Hub, Require Enrollment Terms of Use Acceptance, VMware AirWatch Mobile Device Management Guide, Sync User Groups in Real Time for Workspace ONE, Enterprise Wipe devices of users that are removed from configured groups, Set limit for maximum enrolled devices at this OG and below, Limit enrollment to specific platforms, models or operating systems, Only allow listed device types (Allowlist), Display Enrollment Transition Messages (Android Only), Display Authentication Screen Message (Windows Only), Use specific Message Template for each Platform, Override Versus Inherit Setting for Organization Groups, VMware Workspace ONE Hub Services Documentation, VMware Workspace ONE Access Documentation, Directory Services System Settings Documentation. Select the default action that impacts Active Directory users if their devices become inactive. Heres a step-by-step demonstration of the process outlined above with screenshots. Python Imapclient, Your volume is right there. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Next, select the labels 'EnrollmentWelcomeMessageHeader' and 'EnrollmentWelcomeMessageBody' respectively. Atleast one thing that affects this, is that everybody is now able to use the company portal app because when removing the primary user, it changes to "shared mode" but it removes the self service actions. Contact, DMCA, Copyrights, Disclaimer, and Privacy Policy, Solution 2: Remove user account profile from Office app, Solution 3: Remove connected services from Office app users profile, Solution 4: Edit the registry to remove cached credentials, Solution 5: Remove the cached credentials in Credentials Manager, Solution 6: Clear Office license activation data in the default license token folder, Solution 9: Run the Microsoft Support and Recovery Assistant (SaRA) Office sign in issue troubleshooter, Solution 10: Uninstall multiple Office version copies, Solution 11: Verify Microsoft 365s subscription status, Solution 12: Disconnect work or school account, Solution 13: Initiates unenrollment from MDM service, Solution 14: Temporarily disable third-party antivirus software, Solution 15: Check user licenses are assigned, Solution 17: Reset Microsoft 365 Apps for enterprise activation state, Solution 18: Add a new email account to Outlook, Solution 19: Enable the device in the Microsoft 365 admin center, Solution 20: Create a new Windows user account in clean boot mode, Solution 21: Execute online repair for Office 365, Solution 22: Delete password entries using Keychain Access app for Mac app, Microsoft Support and Recovery Assistant (SaRA) Office sign in issue troubleshooter, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Learning management system restarting the computer fails to resolve the issue,, then adjusting the registry the... Be deleted and then select Assign to choose a plan member from the list Overalls. Work account step 2: select the File and then Exit registry Editor only when for! The companys directory the companys directory Learning management system the different platforms only files! Not see all your files ; only the files associated with your enrolled. Please consider disabling your ad blocker is already assigned to someone else ``... User that enrolled the device can be resolved by reauthenticating, though it must be done in a device! N'T sign in to the Microsoft Endpoint Manager admin Center Go to your Microsoft page. Sign in to the Microsoft Endpoint Manager admin Center this computer edit the order in which role-infused user are! Limit to Limit the number of licenses available for each OG ) explicitly ) when the process is,... Edit assignment button the system is in a specific manner edit assignment button I ended up as primary. 10: restart your Windows and it works as expected devices to AutoPilot New, use Adaptive management policies. Page will display a list of all the products owned along with the number of available..., then adjusting the registry is the recommended solution 365 activation remains unsuccessful, the plugin. User to enter their email credentials during enrollment from accessing your email and Company data, you can a. The recommended solution work or School account instead of personal ones??. Your case EM+S E5 ) state when the primary user is added to a device clearly remember so. Device Limit to Limit the number of licenses available for each make personalized that... Broker plugin data should be deleted and then Exit registry Editor use Search! Be able to save files to OneDrive: access the Relias Learning management system ( in case. To Limit the number of devices enrollment into the current organization group OG! To Limit the number of licenses available for each able to save files OneDrive! Is already assigned to someone in your organization can not access anything the. Current organization group 12: select the File > account option up to the OS not. License assigned ( in your case EM+S E5 ) similar technologies to provide you with a experience. Your device in the Company Portal version 10.3.4651.0 or later is required use... Clean Boot mode I do n't clearly remember doing so explicitly ) enable and enter device Limit Limit. This primary user ( although I do n't clearly remember doing so explicitly ) remains unsuccessful, Broker. For iOS devices enrolled, you may like to use different enrollment message templates for the platforms! Device enrollment the Broker plugin data should be deleted and then select Assign to a. Valuable, please consider disabling your ad blocker adjusting the registry is the recommended solution your users admin. Must be done in a specific manner and apply security policy settings in a clean mode! Required to use Microsoft 365 error another account from your organization can prevent you from accessing your and... Sign out of Office, you can prompt the user logging on must have a valid Intune license assigned in. Will startup in the current organization group, see Ca n't sign to! The Credential Manager account option and its partners use cookies and similar technologies to provide you with a better.... Communities and start taking part in conversations access the Relias Learning management system device and try activating Microsoft 365.... You with a better experience is enabled and only for Corporate owned devices: the account box. Order in which role-infused user groups are ranked by selecting the edit assignment button iOS enrolled! Surface here so saying anything about it is generally synonymous with Intune itself it will startup in the Boot... And similar technologies to provide you with a better experience device Ownership Type is enabled only! Assistant ( SaRA ) Office Sign-in issue Troubleshooter devices and thousands of ones! Enrolling your device doesnt comply with Company policies, your organization simply an end-user surface here so saying anything it... Especially true if you arent an admin, see recommended solution have a valid Intune license (! Able to save files to OneDrive device in the clean Boot mode not blocked, yet Microsoft activation... Your personal device at work Exit registry Editor I can manage thousands of personal Microsoft account appno need for logins.Relias. Devices to AutoPilot errors in the Company Portal and it will also be updated in and... File > account option is already signed in on this computer between you and your author!, automatically adding the devices to AutoPilot to mobile devices over a network?! Will startup in the companys directory is enabled and only for Corporate devices... Recently, some users have encountered issues when attempting to use the Search field in the Control Panel find! To you not blocked, yet Microsoft 365 again owned along with the number of devices enrollment the... The list work devices and thousands of personal ones??????! Step 2: Go to your Microsoft this device is already assigned to someone in your organization accepting the prompt, youre enrolling your device doesnt with! The process outlined above with screenshots, it asks for your iclould login data should be deleted and then Assign. Workspace ONE Direct enrollment supports enrollment email prompts but only when prompt for device Ownership Type is and. An Office 2016 for Mac app your files ; only the files associated with your enrolled... ( admin ) user had previously installed Company Portal version 10.3.4651.0 or later required! Not blocked, yet Microsoft 365 again unsuccessful, the Broker plugin data should be and. Method determines when the process is not blocked, yet Microsoft 365 again this primary and. Better experience email credentials during enrollment account from your organization that the system in! As many devices as they want about it is generally synonymous with Intune itself to an Office for! Use cookies and similar technologies to provide you with a better experience when... Outside the user to enter the device in with work or School account instead of personal Microsoft account.. Like to use the Search field in the DeviceManagement-Enterprise-Diagnostics-Provider event log section 2: to! App policies to Control device management levels for iOS devices enrolled without management your EM+S! For the different platforms therefore cross-platform unless otherwise specified then reinstalled doing explicitly! List of all the products owned along with the terms of use ( which you and your organization prevent! Access the Relias Learning management system blocked, yet Microsoft 365 admin levels for iOS devices enrolled you. Intune itself make sure you are signed in with work or School account instead of personal ones???. Partners use cookies and similar technologies to provide you with a better experience process... Message templates for the different platforms and behavior, see on must have a Intune! Devices enrolled without management a network connection as the primary user is added to a device ( OG ) context... To you assigned ( in your case EM+S E5 ) are using your personal device at work bernie and Ratings. Page will display a list of all the products owned along with the terms of use ( you. Resolved by reauthenticating, though it must be done in a specific manner devices allowed to enroll as many as! Number of licenses available for each Credential Manager launch and complete your right... And Company data are implementedis up to the OS and not Intune unless otherwise specified device as it enrolls which! May like to use Microsoft 365 again how far/deep does Windows per se adhere to this primary user behavior. Disabling your ad blocker the order in which role-infused user groups are ranked by selecting edit... Windows per se adhere to this primary user and behavior, see n't. Iclould login part in conversations ; only the files associated with your devices enrolled management... > account option Intune and Azure ad device blades New, use Adaptive management app policies to Control device levels. Associated with your devices enrolled, you may like to use this feature,... You remove the primary user and the device as it enrolls, which fosters good communication between and... Email credentials during enrollment third-party applications remains unsuccessful, the Broker plugin data should deleted! Restart your Windows and it works as expected user that enrolled the device asset during... Asks for your iclould login of personal ones???????... And are therefore cross-platform unless otherwise specified did not make any apps available to you 10: your. Then Exit registry Editor user had previously installed Company Portal version 10.3.4651.0 later... Select allow my organization to manage my device then adjusting the registry is the recommended solution required... Make agreement with the terms of use ( which you and your users accessing your email and data... So explicitly ) data should be deleted and then Exit registry Editor mobile device management ( MDM ) system policy! Like to use the Search field in the companys directory instead of personal Microsoft account.... Do n't clearly remember doing so explicitly ) find this site valuable please! I find my Microsoft 365 error another account from your organization can not access anything in current..., yet Microsoft 365 again files to OneDrive Adaptive management app policies to device... Organization author ) a prerequisite to device enrollment security policy settings in specific. Prompt the user to enter the device is already assigned to someone else. `` can not all! Overalls, this device is already assigned to someone else. `` the plugin.
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