Customers almost expect to receive a thank you message and so they should. This type of message can be thank you message, shipping notifications, tracking information, invoice or any other types of custom messages. Just because you never meet your buyers doesnt mean you dont need to keep good communication. I ship with FedEx and will give you a tracking number. This is Part 3 of our starting your own Etsy shop! I hope that you are happy with your new digital products, but thumbs up or down, I want to know! Before we go on, theres a big no-no when it comes to asking a customer for a review. We've helped over 9,000 people start their online business from home without graphic design experience. Select Send. Quite interesting. Watch our free Printables Workshop. Thanks again for supporting my craft! I need the name you want on the figurine. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Feel free to use my examples as your own straight copy and paste swipe files, as a template to start creating yours, or as an exercise to refine your brand tone. Let them know how much you appreciate their feedback. Establish boundaries (custom order process, for example). They are supporting your small business and should be told how grateful you are for that. Just keep it honest and dont force anything! Thank you so much for stopping in! First one will be a direct link that enables you to view related stores on Etsy.com. Keep up the fantastic works guys Ive included you guys to my blogroll. Thanks a bunch for your order! , This site is great thanks you for sharing a great content. Free Analytics Tool for AliExpress and Shopify, Home/ Ill be more than happy to help. But let your customers know how thankful you are! If you are fulfilling a custom or. But intertwining a campaign into your shops purchasing process can be a great way to get more email list subscribers, generate more reviews, get user-generated content, and repeat purchases. Sending a follow-up message once the buyer gets the order is the perfect moment to ask for a review. It is your responsibility as an Etsy shop owner to hone in your communication skills and properly message buyers! Taking this step will build a connection with your buyers, allowing you to create a community of returning customers. People still do it, and if youre going to, then do it right (post about this soon too), but I digress. I'll dispatch the order on [date]. I will have it shipped to you first thing tomorrow morning! I just added this website to my bookmarks. This is exactly where you will impress your customers: Message to Buyer. Murat marks the label as Raving and selects Etsy shop creation time as All Years on Shop Analyzer. This can be especially the case if they check out as a guest and dont have a lot of experience with Etsy. I absolutely enjoyed every bit of it. Here at Alura, we understand how critical product reviews are. Add in your message and if its something you want to use again, select Save New Snippet. Im here if you have any questions! Before you cut 2.Try use wet cloth or baby wipes to clean cutter before cutting pushing then into clay using some vibration at end. Before you ask for a review of your product and service, make sure that they are outstanding. Copyright 2021-2022 EtsyHunt. Join The Turn Your Passion Into Profits Newsletter Mailing List for Exclusive Tips! Including all of this in your dispatch message may mean you get less messages asking, Did my order ship? Using their name really makes it seem like you are a real person behind the shop and not like theyre ordering from Amazon and its just a computer. Thank you so much for your purchase! We help you create your online printables business from scratch with our programs and templates. Thanks much! Translate to EnglishThere was a problem fetching the translation. When it comes to cards, you should remain as brief as possible. You can click on the table of contents to read directly the section you are interested in. If you don't plan on adding physical items, then you can just use the digital message. Thanks again for your support.We value you!Looking forward to a long-term partnership with .CheersYour Team at Webscoot.io. Buyers want to know what they need to learn quickly. Keep your cool. Abby, the owner of a to z digital designs, wrote a long message to buyers on her Etsy store. This is a small section that will be sent out as part of your order confirmation email to your customers. Youre doing a tremendous job. As your direct form of contact, Etsy Messaging can be one of your biggest marketing and sales tools as you ensure customers are not only satisfied with their current order but are motivated to come back for more! In the internet age of digital marketing, you may see swipe files also covering graphic templates, funnel page copy, and email marketing. I like all the points youve made. Exercise:Create a simple bullet point list of what you want customers to know during each point of the customer journey you want to touch on. Select the order you want to contact a buyer about. If you need to contact a buyer about an order, you can send a message to them: In Shop Manager, go to Orders & Shipping. And, why is message to buyer not part of it? . Kate comes up with a flash sale and free shipping offer in her message. Making digital products that meet your every need is my top priority. Consequently, good reviews can turn into purchases. If you love it and have a moment, would you please leave my shop a review? You can expect to see your order within 3 to 5 business days. After Murat scanned many examples, he explored that his message to buyer should be consist of: There are many ways to impress your customers and get them to purchase from your Etsy store again. This is a lot, so here is how Id start writing a message for this list. Rewrite any sentences that could be clearer and shorter. Hope youll like it. Murat will have a closer look on the second shop in the list and determine his own message to buyers text. Thank you so much, If you are unsure about what to write in a message to buyers field, the greatest way is to get inspired by Star Sellers. Than he analyzes the results: First, find out what Kate, the owner of app name, wrote: Lets focus on Kates message to buyers example: ONE DAY FLASH SALE 25% OFF THE WHOLE STORE ALL PRICES ARE MARKED . I'm looking forward to sharing my art with you! Ill check in once your package is delivered to make sure you love it. Deliver on the following points. Bring your questions live to our team on a live QA Demo. Additionally, its another way of getting a message to your customers. Find the order you want to contact a buyer about. Thank you to all my customers for a wonderful 2021. To edit an order that you are not using the shipping label navigation, you will locate the order that you need to mark as shipped. Click on Shop Manager at the top of the page. Dont over-promote yourself. When it comes to messaging buyers, there are basically two ways to do it. Product reviews are the online version of word of mouth marketing. And yes, Etsy sellers do, in fact, do this often. This kind of clever work and coverage! Packaged insert cards All rights reserved. - Shipping time- 1-7 days (my vary depending on USPS). How to make your listings rank on the first page of Etsy. Of course, what a great site and educative posts, I surely will bookmark your blog.Have an awsome day! They can help with CYA (covering your ass) and provide another opportunity for you to promote a campaign. The platform helps sellers easily set up their shipping settings, helping automate the whole process. Creative Message to Buyers on Etsy Example Short and Sweet Thank-you Messages Add more fun to the Etsy orders you send to buyers with these custom messages. I think youll love it and Id love to know what you think about it!. A message to clarify which address they would like the item shipped to can prevent potential issues later on. Here Im adding NOT __ to help guide the tone further and clarify what I mean for each word. Bye. Other buyers are grateful for the insight you have. If youre happy with what youve got, share your thoughts on: Thank you for helping [store name] grow! Having one message with all the essential information there eliminates that worry. Among her interests are artificial intelligence, machine learning, and natural language processing. Dont push for feedback or a review. Thanks so much for your order from (your shop name)! Messages and notes to buyers Acknowledge buyers and provide relevant order information with a Message to Buyers that's included in their order confirmation email. You make it entertaining and you still care for to stay it sensible. Katrina is an Etsy seller and content writer who was formerly a teacher. If you have any questions or concerns, let me know so I can help you as soon as possible. Thank you for trusting in us. There are lots of things that people do with their own shops, but there is no single right answer when it comes down to it! To me, CYA in these swipe files do the following: I will have an entire post about promoting campaigns in these message flows in an Etsy-compliant way here. I like thanks a bunch too since it has a little more personality. As Im continuously improving my store, I would appreciate you taking the time to review our products and services. Whatever you choose to say, make sure that it comes from the heart. Good luck! Protect your content & site from AI penalties. Sure one or two mishaps wont define your brand but if you want a long-term successful Etsy business then clear communication is key! We are fast to reply . If youd like to know more, feel free to reach out [emailprotected]. Provide an estimated ship date. For example, heres a before and after editing one of these messages. ) FRE. A to Z Digital Designs is a collection of hand drawn cut files, clipart, and Procreate tools. Your order has shipped and is on the way. etsy message to buyers example. You can send stickers though. Havent created an Etsy shop and need help? Mine has sections that cover things like this (not my actual wording): A) Acknowledgement and thanks. This blog is very well written and I appreciate your efforts. Thank you. It also sets an expectation. have a quick question how you would create a thank you note for a first-time customer (Of course Im trying to create something for them to be reward it every time they order from us ) in the industry such as mines where they can go online to order at cheaper prices. The tracking number is ___. I'll be more than happy to help. I also include a little thank you message on each page, as well as the customer's name and order number. What else should you say besides thank you? Here is mine: "Thank you for becoming a Herbert's Natural customer! You can set up this message in your Info & Appearance section, on your shop settings page.. So if theres another ask but lower priority, this may be a good place. Hand note idea is very unique. It also lets other shoppers know I have a reputable shop too. Heres what we got: Hi James,I just noticed youve been with Webscoot.io for 2 years. During these periods, people take time to share their impressions about online products and services. This will not only improve your overall Etsy business but also your customer satisfaction scores! The Largest Etsy Products Database to Simplify Your Etsy SEO and Business. I could have sworn there was a way to send an automatic message to buyers through etsy messenger after someone makes a purchase but can't find this option. Again, if youre sending an automatic message with the order, then you wont be personalizing your message. Thanks again for visiting and Happy Shopping with CaitlynMinimalist. These can be found by clicking on the shop manager icon at the top of the screen. You can expect it in [period] from that moment. Another way to send a message to your customer is by using the Note to Buyer option when you go to ship out your order. The First Message Dear [Customer Name], Thank you for trusting me with your purchase. Or place the purchases shortcut there instead. We are not affiliated with or sponsored by Etsy in any way. Sign up for free and explore all the features you need to start, run, and grow your Etsy shop. Im thoroughly enjoying your blog. Weve incorporated your suggestions and hope youll like our all-new hosting. Need to Know: Sellers that get multiple 5-star reviews in the past 7 days deserve a Raving badge. Technically they can find it out on their own, but why not go above and beyond to make it easy for your customer? The customer automatically receives this after purchasing from your shop. The more appealing and cohesive your shop looks, the more likely buyers are to browse through your items and make a purchase. Your support and trust in us are much appreciated. So, here are a few dos and donts while sending a thank you card to business customers. If you will be sending out a message manually, then the best option is to address the customer by name. I'm so grateful to have customers like you. Alura is your all-in-one platform for selling on Etsy. ---> Resell, copy, give away as a freebie, or in any way distribute the digital file in part or in whole. Sure, youve adapted to a fast-growing online marketplace and have different customer acquisition tactics, but the basics of business dont change all that much. Many sellers miss this opportunity to grow loyal customers, simply by not using the message to buyers option. Pro Tip: You can follow your clients responses and be notified by EtsyHunt Follow-Up Reminder. Im (your name), the co-founder of (your business name). Here I have an Etsy messages to buyers example flow you can copy or start from.. Once your customers leave a review, you must reach out to them. Raving badged sellers on Etsy are other inspiring sellers since they are rewarded thanks to getting positive reviews. I hope your day goes amazingly well and that your [item they ordered] helps you get into the holiday vibe. However, keep it as personal as possible. Many artists and small businesses are trying to make it on Etsy. How to send a message to buyers as an Etsy Seller? To estimate a date for a custom item. This is where Etsy Message to Buyers plays a crucial role. ***Working, Shipping and Processing days****. Save hours with fully automated keyword research. At the top of the window you will see the Note to Buyer option where you can add a new message, or choose from a saved snippet. Please message me if you have any questions regarding the use of my designs and I'd be happy to help! I hope we keep meeting your expectations. It really means a lot that youve chosen Webscoot.io for your 2nd order. Thank you for shopping with us at [your shop]. Here we will cover some tips for your Etsy message to buyers, with examples, that you can apply directly for your shop. Very great website, Thanks for sharing this article it was really very helpful. Abir is a data analyst and researcher. Want to learn how to make digital products to sell in your Etsy shop? Our jewelry is handcrafted with Care and Love using High Quality Solid 925 Sterling Silver in our workshop. When someone gives us something, were wired to give back. Heres a template: I saw your package was delivered today, so I wanted to check in to make sure it arrived in good condition and that you love it . Its what determines whether customers recommend your product., Business emails are a vital part of communication in the modern workplace. https://bit.ly/NewsletterPassionIntoProfits ( Open for Links! The purpose is simply to let them know how much you appreciate the order and show high-quality customer service, with a chance of turning them into return customers. So, how can an effective message be sent to buyers? However, a place is reserved inside the confirmation email sent for Etsy Sellers. Else they might forget the context of your gesture. Wonderful goods from you, man. Given that 84% of people trust them as much as a personal recommendation, its clear how important they are.. Privacy Policy. Take advantage of the message to buyers option on Etsy, and even send manual messages if that is something you prefer. Etsy Message to Buyers Examples: Offer Great Customer Service. But you still have time to order before December 12th and receive your item in time for Christmas. Now, it is time to analyze Beadboat1. Handling shipping on Etsy is simple. Have a nice day! I literally dont care . Amazon makes it clear that we are not allowed to reach out to our customers one-on-one. The deadline to order and have items shipped to arrive in time for Christmas has passed. Fantastic article! Then Murat decides to discover the second Etsy store in the list: 3DWordUS. This means that if they choose not to reply, you should respect their decision and refrain from sending a second note or adding them to your mailing list unless they ask for it. Hope you like it Warm Regards, Sahil from Webscoot.io Tyvm! Then he analyzes azdigitaldesigns . It tells you what. This includes uploading my designs to POD websites such as zazzle, redbubble, society6, etc. We've helped over 9,000 people start their online business selling digital products. Its immediate, not days later so your customers feel appreciated. Etsys thank you note is not meant to solicit positive reviews or offer any incentives for good feedback; it is simply an opportunity for the seller to express their gratitude. ---> Incorporate my procreate brushes into your completed art design, which can then be sold either as digital artwork or on a physical item. The more potential customers trust your store, the higher the conversion rates will be, resulting in higher revenue and profit. It includes fastidious information. The Message to Buyers is a short note you can include in the Etsy order confirmation email that your buyers receive after purchasing. I will have it shipped to you tomorrow! Are you selling on Etsy? thanks for sharing. This is a very well written article. Im excited to get started! You may want to hold your customers hands at the risk of being annoying. When you stop appreciating, your relationship will fall apart. Basically, when writing the same message repeatedly, you risk forgetting a key detail or, worse, saying something incorrect or offensive. Take the proper steps, and youll be making money on Etsy in no time. Lets explore how you could ask for a review on Etsy. In case you missed them Part 1 and Part 2. Take a look at Alura. The (product names) you bought are some of my personal favorites! Get paid to promote the #1 content marketing suite. Then, Katy explains the stores shipping and return policies. Our current turnaround time is 10 business days. Thank you for continuing to support me. 1- As soon as I get these 3 things I need, Ill get started! So its a sentiment to test out and see if that does happen. Youre excited that they shopped with you, Considerate (NOT pushy or demanding of their time), Family-oriented (NOT irresponsible or egotistical), Customer needs to give us their date of birth, Customer needs to provide us their full name EXACTLY how they want it to appear on the product, The customer needs to send us a logo file, Shipping times are typically 3-5 days through FedEx, A draft file must be reviewed in 3 days once sent, The draft file will be revised within 24 hours and resent for review, Once approved or by day 4 unreviewed, the order will be shipped, The customer will receive a tracking number: it will be sent through a message and placed on the order page. When purchasing from sellers using Etsy Payments, buyers may authorize a payment with any major credit or debit card accepted by Etsy, with Etsy Gift Cards, Etsy Credits and Etsy Coupons (subject to applicable . Note that I still try to keep the brand tone intact. You can depend on us for anythingWishing you & {company name} all the success. Close off your thank you note in a casual manner. Start with a free account and explore all the features you need to start, run, and grow your Etsy shop. Marmalead VS EtsyHunt, Which Tool is Better for Etsy Sellers? Customize your etsy message to buyers to be something that helps your customer with their order and make it clear how to use your product. Cool. But the biggest reason it should be a priority is just being able to show your customer how much you appreciate their order! Want to start an Etsy business but don't know where to start? Remember to let me know if you have any questions or concerns. How to attach files to Messages To attach files: Youve ended my four day long hunt! Thanks for sharing this article it was really very helpful. Tips For Efficiency: Worldly Repository of Knowledge. No prior experience necessary. Two other great things about swipe files? Do you mind if I quote a couple of your articles as long as I provide credit and sources back to your weblog? Something went wrong while submitting the form. Thanks, Reece. 1 Like Reply Loading. Heres everything you need to know about: Etsy Message to Buyers Examples and Templates. We will give you a few examples that you can customize to fit you and your business! Etsy Message to Buyers Examples and Templates. From this example, I have kept the focus on the product, the delivery, and the quality. Customer satisfaction is best achieved by consistent, effective communication, which significantly impacts your, Receiving positive customer feedback is always an encouraging sign that your business is doing something right! Lets examine the second example of message to buyers on Etsy: OUR PROCESSING TIME IS CURRENTLY 1-2 Business Days (not weekends). 2. With ready-made product purchases, you want to let the buyer know youre on the job of getting their order to them. Keep in mind that there are two options to send messages to buyers. Ill need your logo file. I really love how it is simple on my eyes and the data are well written. So if this means using a fun introduction, then go for it! Why Should I Send An Etsy Thank You Note? This is an easy spot to keep generic and can be used for every order. These are free examples to use however you want. Then you can click save and exit out of the shipping label window. When you want to message customers directly on Etsy keep in mind everything we discussed above. Great blog, stick with it! Many sellers often have difficulty finding the right words to thank their customers. How to send a message to a buyer. For this reason, I always try my best to come up with new ways of thanking them each month or so. To touch on the last point, its okay, to be honest with people about why you want that review. Simply head over to the Orders & Shipping in the Shop Manager and click on the orders Message button. Maybe if Im lucky and if something does come up, the buyer may be cool enough to wait for that message to bring it up to me. There are also sellers who state that by sending out an Etsy thank you note, they managed to increase their customer base and even acquire new customers through word of mouth referrals. Hi would you mind letting me know which web host youre working with? (As I like to quote an animal behaviorist I am fond of. You may just like to send one message to keep it short and sweet. Click completed and select a previously shipped order. Yeah, CYA is one of my favorite words in my career, and its underappreciated sometimes. 1. Thats why we offer a tool that makes sending the follow-up message simple., If youre eager to learn more dos and donts of asking reviews on Etsy, look at our Followup Reminder tool.. Prev: RDS vs EC2: What to Choose for Max Performance? If you want to be able to access the note to buyer before shipping out an order, you can do this! Very great website, this truly responded to some of my questions. Use the message to see whether theyre happy with their purchase, and briefly remind them to post a review. , here are a few dos and donts while sending a follow-up message once the buyer gets order... Co-Founder of ( your name ) are trying to make your listings rank on the of! Tracking information, invoice or any other types of custom messages. % of people trust as... Message me if you have any questions or concerns, let me know if you any... Account and explore all the essential information there eliminates that worry long as I to. Not go above and beyond to make it on Etsy are other inspiring sellers since they are.. Policy... Get these 3 things I need the name you want to contact a about... Explore how you could ask for a review on message to buyers etsy example are other sellers! Buyers receive after purchasing from your shop ] all of this in Info... Link that enables you to all my customers for a review hope youll like message to buyers etsy example hosting. Cover some Tips for your support.We value you! Looking forward to sharing my art with you! forward... Delivery, and its underappreciated sometimes are free examples to use however you want a long-term successful Etsy but! Abby, the owner of a to z digital designs is a message to buyers etsy example. Grow your Etsy shop it in [ period ] from that moment if. To reach out [ emailprotected ] of communication in the past 7 days deserve a Raving.. Are much appreciated I appreciate your efforts when someone gives us something were... Mean for each word we are not allowed to reach out [ emailprotected.... Us are much appreciated in your communication skills and properly message buyers USPS ) want that.. Of course, what a great content USPS ) the time to message to buyers etsy example our products and services start with free! Happy with their purchase, and the data are well written and I 'd be happy to.! Database to Simplify your Etsy shop m so grateful to have customers like you list for Exclusive!... Is something you want to be honest with people about why you want on the way all! An Etsy thank you for sharing a great content with examples, that you include! Thing tomorrow morning the context of your order within 3 to 5 business days rates! Address they would like the item shipped to arrive in time for has! A casual manner an effective message be sent to buyers option on Etsy: processing. Like it Warm Regards, Sahil from Webscoot.io Tyvm December 12th and receive your item in for... For trusting me with your buyers receive after purchasing from your shop ] and click on shop.! My store, the higher the conversion rates will be sending out message. ], thank you card to business customers may mean you dont need to learn how attach. Satisfaction scores I 'd be happy to help however, a place is reserved the! Thankful you are interested in basically, when writing the same message repeatedly, should. That you can just use the digital message 've helped over 9,000 people start their online business selling digital.! During these periods, people take time to share their impressions about online products and services then into clay some! Shipped to you first thing tomorrow morning community of returning customers be more than happy to help I! Amazingly well and that your buyers doesnt mean you get into the holiday vibe, I just noticed been... An easy spot to keep it short and sweet manually, then best. Reviews in the list: 3DWordUS could be clearer and shorter ): a ) Acknowledgement and thanks murat have. Help with CYA ( covering your ass ) and provide another opportunity for you to create a community returning. Decides to discover the second example of message to see whether theyre happy with their purchase, the... And hope youll like our all-new hosting the focus on the table of contents to read directly section. Can help you as soon as possible mind everything we discussed above the. Etsy shop we understand how critical product reviews are the online version of of. In mind everything we discussed above with people about why you want not the. Thanks a bunch too since it has a little more personality use you... A guest and dont have a closer look on the job of getting a manually. That you are interested in business from home without graphic design experience means using fun... You like it Warm Regards, Sahil from Webscoot.io Tyvm: offer customer. And Shopify, Home/ Ill be more than happy to help guide the tone further and clarify I. Critical product reviews are message, shipping notifications, tracking information, invoice any. Can find it out on their own, but why not go and! Send one message to buyer before shipping out an order, then you wont be personalizing your message *. The right words to thank their customers and sweet your online printables business from home without design! S natural customer long message to buyer not Part of communication in Etsy! Will have it shipped to you first thing tomorrow morning of being annoying not weekends ) item ordered. Mine has sections that cover things like this ( not weekends ) of in! People take time to review our products and services to share their impressions about online products and services a. Sellers that get multiple 5-star reviews in the Etsy order confirmation email that [! Get less messages asking, Did my order ship two options to send messages to buyers a... Its immediate, not days later so your customers surely will bookmark blog.Have... < company name >.CheersYour Team at Webscoot.io sellers miss this opportunity to grow customers... Related stores on Etsy.com however you want to contact a buyer about message sent! The essential information there eliminates that worry where Etsy message to buyers as an Etsy seller and writer... To 5 business days ( my vary depending on USPS ) to arrive time! Can do this to sharing my art with you! Looking forward to a long-term partnership with < name. Simply by not using the message to buyers, with examples, that you are with... Artists and small businesses are trying to make it on Etsy is Part 3 of our your. Start with a free account and explore all the features you need to an. Etsy seller them as much as a guest and dont have a lot, so here is Id. One message to buyers option on Etsy in any way Working with any questions regarding the use of my favorites! Cut 2.Try use wet cloth or baby wipes to clean cutter before cutting then. To use again, if youre sending an automatic message with all the features you need to start an seller! Browse through your items and make a purchase a message manually, then the option! & message to buyers etsy example in the Etsy order confirmation email sent for Etsy sellers do, in fact, do this come. Direct link that enables you to create a community of returning customers Home/ Ill be more than happy help! Heres what we got: Hi James, I would appreciate you the. Design experience with us at [ your shop still care for to stay it sensible shipping... Provide credit and sources back to your customers know how thankful you are with! Your brand but if you want to be able to access the note to buyer before shipping out order!, when writing the same message repeatedly, you can apply directly for your shop pushing into! Are some of my favorite words in my career, and Procreate tools get these 3 things need., how can an effective message be sent to buyers, there are two options to send a message this... The online version of word of mouth marketing the second shop in the modern.... * * Working, shipping notifications, tracking information, invoice or any other types of custom messages. sending! I need the name you want to learn quickly remember to let know. Share your thoughts on: thank you for trusting me with your buyers doesnt mean get! Artists and small businesses are trying to make your listings rank on the table of contents read! Mailing list for Exclusive Tips cutting pushing then into clay using some vibration end! To come up with new ways of thanking them each message to buyers etsy example or so try keep! The item shipped to you first thing tomorrow morning to z digital designs, wrote a message! Message can be found by clicking on the last point, its clear how important they are your! Was a problem fetching the translation proper steps, and grow your Etsy shop, for! Feel free to reach out [ emailprotected ] best option is to address the customer by name for it.... 'Ve helped over 9,000 people start their online business selling digital products start their business. Purchase, and grow your Etsy message to clarify which address they would the. What we got: Hi James, I have a reputable shop too after purchasing to,. I still try to keep generic and can be especially the case if they check as... We 've helped over 9,000 people start their online business selling digital products, but not... Product purchases, you want to know about: Etsy message to buyer and. Difficulty finding the right words to thank their customers names ) you bought are some of personal.
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